Refund policy
All sales are final. Because every print is made to order specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selections, or change of mind.
We do accept returns or offer replacements for:
- Items that arrive damaged in transit
- Defective products (e.g., print quality issues, color errors, canvas delamination)
- Misprinted items (e.g., wrong image, significant color shift, cropping errors)
- Items lost in transit
How to request a replacement or refund:
- Contact us at [your email] within 14 days of delivery.
- Include your order number and clear photos of the damaged/defective item.
- We will review and respond within 2–3 business days.
- Approved claims will receive a free replacement or a full refund — your choice.
What we do NOT cover:
- Buyer's remorse or change of mind
- Incorrect size or product selected at checkout (please review size guides carefully)
- Minor color variations due to monitor calibration differences
- Damage caused after delivery
Return shipping: In most cases, you do not need to return the damaged item — we'll simply reprint and reship.